• Is Contapp available in the App Store? Yes – Contapp can be downloaded from the Apple App Store for iOS smartphones and can also be downloaded for Android devices on the Google Play Store. Click here to download it for free.
  • Do I need anything else to be able to scan paper Business Cards to my smartphone? All you need is the Contapp app downloaded on your device. Once it has downloaded, please select ‘yes’ when Contapp requests access to use the camera and location when Contapp is in use.
  • Can I still create my profile if I do not have a Business Card already? Yes – If you do not already have a paper Business Card to scan, you can manually create your Business e-Card very quickly and easily. Click ‘My Card’ and then ‘Create Card’. Here you will be able to manually add/edit all the relevant information you would like your recipients to see when you share your Business e-Card.
  • Are my personal details secure? Yes – The protection of your personal data is our priority. We will not share user’s personal data with any third-party company. Our secure infrastructure means your data will be in safe hands of Contapp.
  • Can I share Business e-Cards to people who do not have Contapp? Yes – You have the option to share yours or other Business e-Cards from your library in two ways. If the recipient does not have Contapp downloaded, you can share Business e-Cards via the ‘Social’ option on platforms such as WhatsApp, Email, Social Media and more.
    However, if the recipient does have Contapp, you can share via the ‘nearby’ option which uses proximity technology, this can only be done from one Contapp user to another.
  • What tips are available when scanning paper Business Cards? Make sure the background you are scanning the Business Card on is clear. It also benefits the speed of the scanning process when you have a good internet connection. If any details have not been accurately scanned, you can amend/add these details manually.
  • Where can I find more information about Contapp? You can visit our website by clicking here. You’ll be able to see more details about the features on Contapp, as well as the benefits that come with using the app.
  • Can I export my library as a CSV File/spreadsheet? Yes – Go to the Backup Data section of the app and click ‘Export’. Select the group you’d like to export into a CSV file and add a file name for the export. Once this is done, click ‘Save to Local Storage’ to begin the download. If you are doing this on an Android device, you also have the option to share your exported file on the Cloud.
  • Can I edit and delete scanned Business Cards from my library? Yes – If you click on the Business Card in your library that you would like to edit or delete and then click on the three grey dots in the bottom corner, you will have the option to share, edit or delete.
  • How do I report a bug on the app? If you are experiencing any issues with the Contapp app, please contact our team on marketing@contapp.uk and we will work on resolving the issue as a matter of urgency.